TERMS OF SALES

Terms of Sales

Preamble 

The merchant site www.altore.corsica (hereinafter referred to as the "Site") is an e-commerce site accessible through the Internet, open to any user of this network (hereinafter referred to as "Internet user"). It is published by the company ALTORE GARMENTS (hereinafter referred to as "Altore"), SAS whose registered office is located at Route de Bastia, ZI de Tenda, 20137 Porto-Vecchio. RCS d'Ajaccio 879 347 623 The Site allows ALTORE to offer for sale and sale of sportswear and accessories under the brand ALTORE (hereinafter referred to as the "Products") to Internet users browsing the Site (hereinafter referred to as " Customers "). For the purposes of this Agreement, it is agreed that Customer and ALTORE will be collectively referred to as "Parties" and individually referred to as "Party", and that Customer who has validated an order will then be referred to as "Buyer". Any order of a product offered on the Site implies the Buyer's adherence to these general conditions of sale.

ALTORE reserves the right to modify these general conditions of sale at any time by publishing a new version on the Site. The general conditions of sale are those in force on the date the order is placed.

This Website is owned and operated by: ALTORE GARMENTS, contact contact@altore.eu.

  1. Object
  2. Products & Prices
  3. Ordered
  4. Delivery
  5. Receipt of order
  6. Right to retract
  7. Guarantee
  8. Trades
  9. Computing and Freedom
  10. Miscellaneous provisions

 

  1. Object

These general conditions of sale govern the rights and obligations of the Parties resulting from the online sale of the Products offered on the Site, they apply to the exclusion of any other document.

 

  1. Products

Only the Products appearing on the Site on the day of its consultation by the Customer are offered for sale. Product offers and prices are valid, within the limits of available stocks, as long as they are visible on the site.

 

  1. Price

We do our best to ensure that information, descriptions and prices are accurate; however, errors may remain. If the price of an item you have ordered turns out to be incorrect, we will inform you as soon as possible and you will have the option of confirming your order at the correct price or canceling it. If we are unable to contact you, we will cancel the order. The prices are indicated in Euros All Taxes Included for the countries of the European Union, United Kingdom excluded. Prices valid for the United Kingdom are displayed in pounds sterling and subject to the country's tax. The Value Added Tax is that in force on French territory, excluding products sold to the United Kingdom. The fixed amount of participation in preparation and delivery costs will be communicated to the Customer on the correct order summary, before validation of the latter.

 

  1. Ordered

 

3.1. Order registration 

The Customer who wishes to place an order chooses the different Product(s) of his choice by clicking on "Add to basket" At any time the Customer can: - check the number of Products contained in his basket and obtain detailed information on each of them them by clicking on "My basket", - continue their selection of Products by clicking on the "Continue shopping" button - complete their order by clicking on the "Validate" button All new Customers must fill in the fields offered to them to create his customer account. The Customer must accurately complete the form made available to him, on which he will include the information necessary for his identification, including his email address and a password of his choice (which will be personal and confidential) which will be used later. to identify themselves on the site. Any Customer who already has a customer account must identify himself after clicking on "Validate", by entering his email address and password. The Customer accepts that the entry of these two identifiers is worth proof of his identity. The provision of personal information collected in the context of distance selling is mandatory, this information being necessary for the processing and delivery of orders as well as for the establishment of invoices. This information is strictly confidential. After having read his order, and once all the information requested has been completed by the Customer, the latter becomes aware of the General Conditions of Sale, which he certifies by ticking the box provided for this purpose.

 

3.2. Confirmation of the order 

The validation of the basket confirmation constitutes an electronic signature. This signature has between the Parties the same value as a handwritten signature and is proof of the completeness of the order and of the payment of the sums due in execution of the said order. As soon as he has validated his order, the Customer becomes a Buyer. Notwithstanding the application of article R624-3 of the Penal Code, the Customer will pay for his order by credit card (Carte bleue, Visa, Eurocard/Mastercard). If the Customer wishes to pay for his order by credit card, he must send his credit card number. Depending on the type of the latter, the expiry date of the latter as well as the cryptogram number.

 

3.3. Payment 

The price owed by the Buyer is the amount indicated on the summary document of the order. In any event, the amount debited will correspond to the Product(s) actually delivered. The debit of the amount will be effective when the packages are delivered to the carrier. It is specified that by choosing payment by bank card, the Buyer has been automatically transferred to the Ogone payment server. The server and the payment page are secured by SSL encryption (Secure Socket Layer) so as to protect as effectively as possible all the data related to the means of payment, and that at no time the banking data of the Buyer does not pass through the computer system of ALTORE.

 

3.4 Order acknowledgment 

At the end of the payment, a summary document of the order is sent to the Buyer by e-mail to the e-mail address indicated by him. This document, which serves as acknowledgment of receipt, contains all the constituent elements of the contract entered into between the Parties.

 

3.5 Discount Codes 

(i) Discount Codes on User Accounts: Discount codes may be offered to account holders at any time. These discount codes can only be used on purchases made through the account for which the discount code was offered and registered. (ii) Promotional discount codes: promotional discount codes applicable to all or certain specified purchases made on the Website may be offered at any time. (iii) Any other terms of use of any discount code will be specified at the time it is issued. The following provisions apply to all ALTORE promotions, contests and discount codes (unless otherwise stated).

  1. Only one discount code can be used per order
  2. The maximum amount of spend, before reduction, of €300 (or its equivalent in euros at the time of placing the order) applies per order
  3. Certain brand exclusions may apply
  4. A discount code cannot be used after placing the order
  5. Discount codes do not apply to delivery charges (if applicable)
  6. Discount codes are commercially confidential and are provided to their recipient in confidence. You cannot share a discount code with any other person (company or individual) or use a code that has not been given to you by ALTORE.

 

  1. Delivery

ALTORE will do its best to ensure that the order is delivered within an average of 3 to 5 working days and a maximum of 10 working days from the day following that of the validation of his order by the Buyer. It is specified that orders placed on the website www.altore.corsica on Friday afternoon, Saturday or Sunday are processed the following Monday. Orders placed on the www.altore.corsica website on a public holiday other than Friday, Saturday and Sunday are also processed the following working day.

The Products ordered by the Buyer are delivered in mainland France and all the countries of the European Union, to the address indicated by the Buyer on the page of the final validation of his order, accompanied by a delivery. The Buyer has the option of having the Products delivered to an address other than his own. Delivery will not be guaranteed in the event of force majeure, transport strikes and/or postal services.

 

  1. Receipt of order

Upon receipt of the order, the Buyer will check the conformity of the Products received in execution of his order. Any anomaly concerning the delivery (namely: size or color errors, missing or damaged products, damaged packages) must be notified within 15 days of receipt of the Products. Customs duties are not included in the price of the order or in the price of delivery. The customs duties of each country differ and are to be paid by the customer in addition to the amount of his order upon delivery. No refund of the order will be possible in the event of refusal of payment of customs duties by the customer, in which case the order will be lost for the customer.

IMPORTANT NOTE: The order can never be shipped in multiple installments. Unless there is a legitimate reason, any complaint formulated beyond the 15 days following receipt of the Products will be considered inadmissible, and ALTORE cannot be held liable. ALTORE reserves the right to ask the Buyer to return the non-compliant or damaged Product to it. In the event of abnormal or abusive returns, ALTORE may refuse to serve a subsequent order.

 

  1. Right to retract

The Buyer has a period of seven (7) working days from the date of receipt to return, at his expense, the Product(s) he has ordered. The Product(s) must be returned in its (their) packaging and its (their) original packaging and in new condition. If the aforementioned conditions are met, ALTORE will reimburse the Purchaser for the total amount of his order, within thirty (30) days of receipt by ALTORE of the Products, with the exception of the costs of returning the Products which are the Buyer's expense.

 

  1. Guarantee

The products we offer are covered by the legal guarantees of French law.

 

  1. Trades

If at the time of the exchange request the Product(s) is (are) no longer available, ALTORE undertakes to refund/credit the purchase price within thirty (30) days from receipt of the Product(s) by ALTORE. Return of products if you have changed your mind, the legal right of withdrawal and the contractual right to return the products. For all returns, please keep the receipts. Make sure your return is well packaged to avoid damage to the products or boxes. Any returned product that is incomplete, damaged, worn or dirty will not be taken back and it will be returned to you. You can cancel your order within 14 days of receipt, by completing the withdrawal form below. Please send it back to us by e-mail at contact@altore.eu and return the products to us.

 

8.1 Limitation of Liability 

Even if ALTORE pays great attention to the presentation of the products and their description, the information and in particular the photos appearing on the Website are provided without condition or guarantee that they are exact, complete and updated. You must review for each product its description in order to know its characteristics. Except as otherwise provided, and within the limits prescribed by French law, ALTORE GARMENTS and its suppliers, content providers and advertisers expressly exclude all liability for any damages, including and without limitation, any direct, indirect, special, consequential or incidental damages , or damages relating to loss of use, profits, data or other intangible property, damage to goodwill or reputation, or cost of purchasing substitute products or services arising out of or relating to the use, inability to use, performance or malfunction of the Website or Linked Sites and materials posted thereon, regardless of whether such damages could be considered foreseeable under contract, tort, case law or any other applicable body of law. This provision does not affect the liability of ALTORE GARMENTS for death or personal injury, resulting from its negligence, or its liability for misrepresentation, misrepresentation as to a material matter, or any other liability which cannot be excluded or limited by law. Consultation and ordering on the Internet implies knowledge and acceptance of the characteristics and risks associated with the Internet, in terms of technical performance, response time, risks of interruption, viruses and more generally of all risks. associated with connecting and transmitting data over the Internet. Internet users must take all appropriate measures to protect their own data and information stored on their computer equipment.

 

  1. Computing and Freedom

 

9.1. Personal information 

Personal information is processed by ALTORE for Customer relationship management and prospecting purposes. To allow you to receive offers from our partners, we may communicate this information to them. In accordance with the Data Protection Act of January 6, 1978, updated by the law of August 6, 2004, the Customer has a right of access, rectification and opposition to data concerning him.

 

9.2. Cookies 

The Site uses cookies. The cookie is a computer file, stored on the hard disk of the Customer's microcomputer. Its purpose is to indicate a previous visit by the Customer to the Site. Cookies are only used by ALTORE for the purpose of personalizing the service offered to the Customer. The Customer retains the possibility of refusing cookies by configuring his Internet browser. He then loses the possibility of personalizing the service delivered to him by ALTORE via the Site.

 

9.3. Web beacons 

Certain web pages of the Site may contain web beacons which allow the number of visitors to the Site to be counted and/or to provide ALTORE with a certain number of indicators. These Web Beacons can be used with some of our partners, in particular to measure and improve the effectiveness of the Site. In any case, the information obtained via these Tags is strictly anonymous and simply allows statistics to be gathered on the use of certain pages of the Site, in order to better serve the Customers of our Site.

 

9.4 Hypertext links to the Website 

You may set up hypertext links to our home page provided that you do so in a fair and legal manner, and that it does not damage our reputation or take advantage of it. However, you are prohibited from posting a hyperlink that suggests any form of association, approval or endorsement on our part where none exists. You are prohibited from setting up on a website of which you are not the owner, a link to our home page. The Website must not be integrated into another website. In addition, you are prohibited from setting up a hypertext link to the Website, other than to the Website's home page. We reserve the right to remove the link without notice.

 

  1. Miscellaneous provisions

 

10.1 Force Majeure 

ALTORE will not be responsible for the total or partial non-execution of its obligations under this contract, if this non-execution is caused by an event constituting force majeure, in particular in the event of disruption or total or partial strike in particular of the services. postal and means of transport and/or communication, flood or fire. The Parties agree to consult together as soon as possible in order to determine the terms and conditions for processing the order for the duration of the case of force majeure. Beyond a period of (one) 1 month of interruption due to force majeure, the Parties will be released from their obligations to each other.

 

10.2. Entire contract 

These general conditions of sale and the order summary sent to the Buyer form a contractual set summarizing all the agreements between the parties.

 

10.3 Retention and archiving of transactions 

The archiving of invoices is carried out on a reliable and durable medium so as to correspond to a faithful and durable copy.

 

10.4 Applicable law – Competent courts 

These general conditions of sale and the contractual relationship between ALTORE and the Buyer are subject to French law. In the event of a dispute, exclusive jurisdiction is assigned to the competent French courts. However, ALTORE undertakes to seek an amicable solution before any legal action.

 

10.5 Indemnification 

You agree to indemnify, defend, indemnify ALTORE, its directors, officers, employees, consultants, agents, affiliates against claims, liability, damages and/or costs incurred by any third party (including, without limitation, legal fees) resulting from your use of the Website or your breach of the Terms of Sale.